Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately.

How do we collect & store your information?

We collect your information via cookies (see below) and your input on the website order form. If you contact us by telephone or e-mail, we may also take details on a written order form.


How do we use the information you give us?

We use the information you provide us:

To administer your account and we may disclose your details to our third party service providers for the purpose of processing your order. We will only contact you by telephone if there is a query regarding your order.

We do not store our customers’ financial details on our website. We destroy any credit/debit card numbers or financial details once your order has been shipped.


Disclosing information we collect to third parties

We will only pass on your details to third parties, who may contact you for marketing purposes by mail or email, or research agencies with your prior approval. We will never disclose your payment details to these third parties.

We may pass on non-personal aggregated information about sales and website usage to reputable organisations for research or analysis purposes only.


Customer consent

By using our website, you consent to the information you provide being processed for any of the above purposes, except where you have chosen to opt out of being contacted by us or third parties. If you are registered with My Account, you may change this option at any time. You can also unsubscribe by email in the Customer Service section by selecting Remove Me From Mailing. Please ensure you list all the email and postal addresses you have given us in the past.



Cookies are small pieces of information that are stored by your browser on your computer hard drive.

We use cookies for the following reasons:

  • To ensure that items are placed into your Shopping Basket and orders are processed correctly.
  • To identify you as you travel around our site.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.
  • No recognisable personal information is stored in the cookie that can link it back to an individual.
  • You will need to ensure your cookies are enabled which will allow you to register your details and to purchase from our site.



If you have any comments, queries or complaints relating to our privacy policy, please do not hesitate to contact us through the details on the Contact Us link at the bottom of the site.



At and Myford we take your online security very seriously. Full details of how we protect the information you provide us are given below.

We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.

For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.