DELIVERY POLICY

This is our delivery policy. We will update this section as soon as any changes are implemented. If you have any queries regarding this policy or the shipping rates, please contact us.

 

Turnaround

Our standard delivery terms are next day delivery for orders placed before 12pm. Most orders are shipped within 24 hours Monday – Friday 9.30am – 5pm. Larger items, such as those over 20kg or those that requiring pallet shipping, may take longer, up to 72 hours (not including weekends), unless agreed otherwise; we will keep you informed of the expected delivery date for such orders.

Carriers

We use the following carriers to deliver our orders:

Royal Mail

APC

DPD

ParcelForce

RASE distribution

 

Shipping Rates

The rate charged for shipping is based on the weight of the product and your location. Before final checkout you will be shown what the cost of shipping will be and you will have the chance not to place your order if you so decide.

 

Receipt of Goods

As per our terms and conditions, it is your responsibility to ensure that someone is present at the delivery address to receive the delivery and that the delivery address is ready and able to accept delivery of the goods in question.